Delivery Charge: Inside Dhaka:
Return and Exchange
Returns & Refunds
Q. What is your return policy?
Please check the product carefully upon receipt to confirm your order. If the product has any defects, such as torn or cracked, please return it to the delivery man. We will send a new and completely fresh product instead. However, once the delivery man leaves, no changes or refunds will be possible. We hope that with your cooperation, we can provide better service.
Q: How do I request a return or refund?
Contact our support team with your order details and issue.
- We will review and confirm your request.
- Return the item as instructed.
- Refunds are processed within 7-10 business days after approval.
Q: Can I get a refund for my order?
Refunds are available for eligible returns. If you paid via bKash, card, or online banking, refunds will be processed to the original payment method.
Q. How do I contact customer support?
You can reach us via email at sales@kabuliwala.co or call our helpline at +880 9647-829117
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